Sales Training For Telesales
We specialise in offering sales training for both inbound and outbound contact centres.
Working on some of the best telesales teams in the industry enables Kennedy Ross to deliver specialised sales training for call centres across the North West.
What Is Sales Training For Telesales?
Whether you are selling a product or endeavouring to secure business appointments, selling over the phone is a completely different challenge to selling face to face. Therefore, you need to implement a bespoke telesales strategy and learn the vital skills and techniques for selling over the phone if you really want to succeed in telesales.
This is why Kennedy Ross have created our sales training for telesales courses. Our telephone sales training is ideal for call centre teams or individuals looking to improve their telephone sales pitch, implement a proven sales strategy that works over the phone and boost contact rates and sales figures.
Furthermore, from years of experience in the telesales industry, we have learnt that inbound and outbound call centres perform differently. Therefore, they require individual techniques and skills. Consequently, we have separated our sales training for telesales into training for 24-hour outbound call centres (hunters) and training for inbound call centres (farmers).
Why Choose Kennedy Ross For Telesales Training?
Kennedy Ross consultants have all worked as telesales and telesales managers as well as holding top level positions for a range of companies. Therefore, they are equipped with the practical skills and experiences to deliver bespoke training for telesales which is easy to implement and works immediately.
Most of all, we have the empathy. We understand how tough it is when people speak to you in a horrible way. We also understand what it feels like to be successful and how to manufacture that success on your behalf. Telesales skills have to be consistent to deliver a sustainable, improved performance.
Our telesales training varies from one day courses to longer programmes, so you can cater your training based on your call team’s needs and schedules.
To find out more about sales training for inbound and outbound call centres, contact our telesales training team.
For more information on sales training for telesales, fill in the form below.
Businesses Benefiting From Telesales Training
- Freemans Solicitors
- UK Carline
- Printed Cup Company
- Hammond Trotter Solicitors
- Slater Safety
- Manufacturing Alliance
You can read their testimonials here.
“We operate in a very competitive environment. We recognise, from an ethical standpoint, how important it is to keep out clients interests at the heart of what we do. With that in mind we brought in Kennedy Ross. They showed us how to improve our new client conversion rate from 10 to 34%, by using a sales system called PROCES And we hit 34% by simply getting conversations off to a better start, asking the right questions at the right time and controlling the follow up. Speak to Alistaire, he’ll explain what that means.”
Martin Hammond – Managing Partner- Hammond Trotter Solicitors