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Turning Sales Training into Measurable Growth: The Kennedy Ross Approach

Sales team in a workshop learning practical sales strategies

Sales training should be more than a motivational workshop. It should be a business asset something that brings measurable improvements in pipeline movement, conversion rates, deal values, and team performance.

But for many companies, training ends up as little more than a tick-box exercise. Budgets get spent, calendars are blocked, and teams sit through sessions… But nothing really changes. Targets stay out of reach, the same objections keep popping up, and your CRM remains full of cold leads.

At Kennedy Ross, we take a different approach. We believe that sales training must deliver a return. That means it’s built around outcomes, reinforced over time, and connected to behaviour change on the sales floor.

Let’s explore how we help businesses transform sales training into a genuine revenue driver.

What’s Going Wrong With Most Sales Training?

Before we look at how to fix the problem, it helps to understand what usually causes training to fail.

Here are three common issues:

  1. No link to business outcomes—training is created without understanding what the business is actually trying to achieve.
  2. Generic content—Too many programmes rely on outdated theory or “one-size-fits-all” sessions.
  3. No reinforcement – Even great content will fade if there’s no follow-up or structure for managers to coach the learning.

We’ve seen this time and time again businesses spend money on training that doesn’t move the needle. Our Results-First Framework was built to change that.

The Kennedy Ross Results-First Framework

We’ve developed a four-phase model that transforms training into something practical, repeatable, and performance-driven.

Phase 1: Start With the Outcome, Not the Content

Every engagement starts with a deep dive into your commercial goals. We work with your senior team to answer the real questions:

  • What metrics do you need to improve?
  • How does sales performance tie into growth, profit, and customer value?
  • What does “success” look like?

We also run structured assessments, including

  • Skills gap analysis
  • CRM and pipeline audits
  • Win/loss reviews
  • Interviews with leadership and sales reps at all performance levels

This gives us a detailed view of your current sales ecosystem—and exactly where we can make the biggest impact.

Phase 2: Design That Reflects Your World

The next step is to design training around the real behaviours that drive your outcomes.

We don’t do broad topics like “closing deals” or “qualifying leads.” Instead, we build modules like

  • “How to uncover budget authority in the first five minutes”
  • “What to say when a prospect goes quiet”
  • “Using discovery to pre-handle pricing objections”

Everything is customised to your market, your buyers, and your positioning. We use your sales materials, live objections, and common deal roadblocks. The goal is simple: make training practical, relevant, and ready to use.

Phase 3: Reinforcement That Sticks

No more “one and done” workshops. Behaviour change takes time and that means reinforcement.

Our delivery includes:

  • Live, interactive workshops
  • Real-time roleplay and scenario practice
  • Manager toolkits to coach their teams
  • CRM-integrated resources
  • Microlearning and spaced repetition
  • Peer learning and deal reviews

Your team doesn’t just sit and listen. They do. They try. They improve.

And managers? They’re coached to lead from the front with frameworks and feedback loops designed to keep progress moving well beyond the training room.

Phase 4: Measuring ROI (for Real)

Training should drive results. We make sure it does.

Here’s what we measure:

  1. Engagement—Did the team connect with the material? Did they feel it applied to their role?
  2. Learning—Have they understood the techniques? Can they apply them in simulations?
  3. Behaviour—Are they changing how they sell? Are they using the tools?
  4. Results—Are we seeing a measurable shift in KPIs like deal size, win rate, and forecast accuracy?

Our dashboards and review sessions tie everything back to your original business case for training.

Real Clients. Real Results.

Here’s what a few of our clients have seen after embedding our Results-First sales training framework:

“Kennedy Ross have supported us over several years. They have provided ongoing training for our new business teams and have given them the confidence and skills to grow our client base”. Greg Burwood, ReadyFix.

“We have worked with Kennedy Ross developing our sales skills. I’m delighted to say their sales system P.R.O.C.E.S. really has increased our sales. In one instance we landed a £100,000 piece of business with a national contractor as a result of the magic questions and controlling the follow up. I strongly recommend if you need to improve your selling skills then Sellology is the book to get”. James Whiteley, CPC.

“Kennedy Ross came into our business to improve our sales processes.  Since working with them we have our very own bespoke sales system which has improved our sales by 40 percent in less than a year”. Joel Fishwick, FISC Healtcare.

Why Kennedy Ross?

We’re not a training provider that parachutes in and delivers the same session to everyone.

We work side by side with you from initial strategy through to final measurement. Our trainers are seasoned sales professionals, not theorists. And everything we build is based on evidence, experience, and results.

With Kennedy Ross, you get:

  • Clear ROI from your sales training investment
  • A customised approach built around your goals
  • Practical tools for immediate behaviour change
  • Long-term performance support for teams and managers

Who Is This For?

We work with growth-focused organisations who want more than just good intentions. You might be:

  • Launching new products
  • Onboarding new sales hires
  • Entering new markets
  • Trying to improve team consistency
  • Scaling and needing predictable results

If your team is underperforming—or even doing well but ready to level up, we’re here to help you make it happen.

Take the Guesswork Out of Growth

If you’re still hoping your next sales training session “sticks”, it might be time for something different.

With Kennedy Ross, your sales training becomes structured, measurable, and impactful. It stops being a one-off event and starts becoming part of your performance culture.

👉 Explore our sales training programmes now and discover how we can help your team sell with more confidence, clarity, and consistency.

Alistaire Jama
Alistaire Jama
Alistaire Jama is the author of Sellology: Simplifying The Science Of Selling. He is also an industry leading sales training consultant at Kennedy Ross where he draws upon years of top level industry experience to help North West businesses improve their sales and revenues.