one day training courses

One Day Training Courses

Training At Your Convenience

Our one day training courses are run by industry leading experts. They offer convenient, snapshot training for you and your business. To find out more, or to start your business training, contact our team today. 

­Digital Training / Social Media

  • An introduction to the digital world and social media.
  • This includes:
    • Managing your LinkedIn profile
    • Understanding the benefits of social media
    • How to market your business through these channels.

Business Style Awareness

  • Essentially, a profiling tool that allows us to be aware of the four core personality traits that people exhibit in business.
  • We use it to understand whywe dislike some people and why we think they dislike us.
  • Most importantly, it ensures you get on with everyone in business within the first seven seconds of meeting them.

Effective Communication (Words, Music and Dance)

  • How to behave professionally by ensuring that your words (Words), tone (Music) and body language (Dance) are aligned.
  • Most importantly, this ensures communication remains consistent and clear.

Introduction to Situational Leadership

  • Situational Leadership is the number one accredited management model in the world.
  • This one day training course offers an introduction to how to manage and motivate your team, improve performance and profitability for your business.

Intelligent Questions

  • Learning the ‘Magic Question’ and when to use open and closed questions.
  • Also teaches the ability to summarise the information based on your business solution and engage with your customers and suppliers.

Closing Sales

  • Controlling the follow-up and remaining in control of the next steps.
  • Most importantly, negotiating to win and all closing methods you would wish to see.

SME People Management & Staff Motivation

  • Learn the corporate skills and tricks of the trade to manage your staff effectively.

Objection Handling

  • Understanding that all objections are real but only a few are ever handled.
  • Learn how to manage objections, move the situation on and create a win win conversation.

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Deliver Compelling Stories

  • The ability to deliver 3rd party related business stories in a compelling and imaginative way.
  • Essentially, delivering a story about your business that demonstrates how you previously delivered a solution to a customer’s problem.

Customer Service

  • How to ensure and progress to 100% customer satisfaction.

Introduction to Sales Management

  • How to complete effective 1-2-1’s, side by side training, sales meetings and training sessions.
  • Put simply, all of these are required to improve and maintain an outstanding sales team performance.

Key Account Management

  • Recognising the importance of Pareto’s Law. This explains that 20% of your customers hold 80% of your revenue.
  • Includes strategies on how to ensure maximum retention and opportunities for growth.

Appointment Making

  • How to do what is the toughest job in any sales system – making telephone appointments.
  • This covers new, current, lapsed and any other business scenario you can think of.

Telesales

  • An effective and measured approach to successful selling on the phone, from managing the gatekeeper to achieving the order.

Past & Present Clients

  • BT local business testimonial
  • 118 business solutions testimonial
  • Manchester Evening News testimonial
  • Guardian media group testimonial
  • Spire Healthcare testimonial
  • Guest Services Worldwide testimonial
  • Moneycorp client
  • havwood accessories client
  • Packaging Automation Limited client
  • penine events client
  • ADS clients
  • Anderton Gables client
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Kennedy Ross Consulting

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